Advance praise for Service Innovation: “To the CEOs of all service companies I deal with: READ THIS BOOK!” – Dave Wascha, senior director, Bing Product Management, Microsoft Corporation “Lance Bettencourt deftly blends his a…
Advance praise for Service Innovation: “To the CEOs of all service companies I deal with: READ THIS BOOK!” – Dave Wascha, senior director, Bing Product Management, Microsoft Corporation “Lance Bettencourt deftly blends his a…
